Privacy Policy
RichPlus Inc.
Website: https://richplus.ca
Effective Date: November 5, 2026
Version: 1.0
1. Introduction
RichPlus Inc. (“RichPlus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, registering for an account, submitting an inquiry, or using our services.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with richplus.ca and our related online services.
We handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
2. Information We Collect
Depending on how you interact with our website, we may collect:
Account Information
• Name and email address
• Contact details and account preferences
• Membership and account status
Consultation Information
• Parent or guardian contact information
• Student name, current grade, and general educational background
• Current city and country
• Preferred study destination, education level, and intended intake
• Preferred schools, school boards, or programs
• Requested services and additional information voluntarily submitted
Communication Information
• Email address
• Telephone or WhatsApp number
• WeChat ID
• Preferred communication channel
• Communications and inquiry history
Website and Technical Information
• Pages visited and referral sources
• Device, browser, and general usage information
• IP address and cookies or similar technologies, where collected through our website platform or enabled tools
We ask that you avoid submitting highly sensitive personal information, including passport numbers, financial records, or medical information, through our general consultation form.
3. How We Use Personal Information
We use personal information to:
1. Create and manage website membership accounts.
2. Respond to inquiries and consultation requests.
3. Assess general education and study planning needs.
4. Communicate about requested services.
5. Maintain customer and inquiry records.
6. Improve website functionality, security, and user experience.
7. Detect spam, fraud, or unauthorized activity.
8. Comply with applicable legal obligations.
9. Send promotional communications where permitted by law and supported by appropriate consent or another lawful basis.
Submitting an inquiry does not automatically subscribe you to marketing communications.
4. Consent and Communications
When you submit a consultation request, we use your provided contact information to respond to that request and communicate about the services you have asked about.
We may contact you through your selected communication channel, including Email, WhatsApp, or WeChat.
Consent to receive newsletters, promotional offers, or other marketing communications is requested separately where required.
You may withdraw your marketing consent at any time by using the unsubscribe mechanism provided in applicable messages or contacting us.
Withdrawing marketing consent does not prevent us from responding to an existing service request or sending necessary account and service communications, subject to applicable law.
5. Children and Student Information
Our educational services may involve information about students under the age of majority.
We encourage parents or legal guardians to submit inquiries and provide contact information on behalf of minors.
We seek to limit the collection of student information to what is reasonably necessary for the requested consultation or service.
Additional personal information required for a formal application or service engagement may be subject to separate notices, agreements, and consent procedures.
6. Wix and Third-Party Service Providers
Our website is built using Wix.
We may use Wix services, including Wix Members, Wix Contacts, Wix Forms, Wix CMS, and related website administration tools, to operate our website and manage membership and consultation information.
We may also use communication, analytics, security, and other service providers where necessary for website operations or requested services.
These providers may process personal information on our behalf or, in the case of independently operated communication platforms such as WhatsApp and WeChat, under their own applicable privacy terms.
We do not sell personal information to third-party advertisers.
7. Sharing and Disclosure
We may disclose personal information:
• To service providers supporting website hosting, communication, security, and customer management
• To educational institutions or other relevant organizations where you have requested or authorized an application-related service
• To professional advisers or service partners where reasonably necessary and appropriately authorized
• Where required or permitted by applicable law
• To protect the rights, security, and legitimate interests of our organization and website users
We do not disclose consultation information to schools or other third parties merely because you submitted a general inquiry.
8. International Processing
Some technology providers and communication platforms may process or store information outside Canada.
When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction, including lawful access requests by public authorities.
We take reasonable steps appropriate to the sensitivity of the information and the services involved to protect personal information handled by our providers.
9. Data Retention and Security
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, applicable service relationships, legitimate recordkeeping requirements, and legal obligations.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss.
No internet-based service can guarantee absolute security.
When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable retention obligations.
10. Cookies and Website Analytics
Our website may use essential cookies and similar technologies to support website functionality, account sessions, security, and performance.
Additional analytics or marketing technologies may be used if enabled on our website.
Where required by applicable law, we will provide appropriate notice and consent options.
You can also manage certain cookies through your browser settings. Disabling essential cookies may affect website functionality.
11. Access, Correction, and Privacy Requests
Subject to applicable law, you may request access to personal information we hold about you, ask us to correct inaccurate information, or request deletion or withdrawal of consent where applicable.
To submit a privacy request, please contact:
RichPlus Inc.
Email: info@richplus.ca
Website: https://richplus.ca
We may need to verify your identity before responding to a request.
Some information may need to be retained where required or permitted by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, business operations, or legal requirements.
The current version and effective date will be displayed on this page.
Where material changes require additional notice or consent under applicable law, we will take appropriate steps.
13. Contact Us
For questions or concerns regarding this Privacy Policy or our handling of personal information, please contact:
RichPlus Inc.
Oakville, Ontario, Canada
Email: info@richplus.ca
Phone: +1 365 996 2298
Website: https://richplus.ca